Support Center
Need help with NovaCams? We're here to assist you! Our support team is ready to help you with any questions or issues you may have with our diary and journaling app.
Email Support
Send us an email with your questions, feedback, or technical issues. We'll get back to you as soon as possible.
Phone Support
Call us directly for immediate assistance with urgent technical issues or account-related questions.
What to Include in Your Support Request
To help us assist you better, please include your device model, iOS version, app version, and a detailed description of the issue you're experiencing. Screenshots are also helpful when applicable.
Response Times
Email: We typically respond within 24-48 hours
Phone: Available Monday-Friday, 9 AM - 5 PM EST